1. Rental Agreement:​

1.1 The contract is with us, the provider of the vehicle, EVision Electric Vehicles (‘EVision’) and you (‘The Hirer’), as named on the rental agreement. ​These Terms and Conditions are part of the rental agreement.

1.2 EVision will provide a safe and road legal vehicle of the specification agreed with the Hirer for the Hirer to use on the public highway. EVision will provide all servicing and maintenance as recommended by the manufacturer to the vehicles and at the appropriate intervals. Repairs necessary due to misuse or damage will not be covered by EVision. 

1.3 If the Hirer chooses to contact a manufacturer or dealer directly and arrange for any maintenance or repairs to the vehicle, without involving EVision in the first place, then the Hirer will be responsible for the payment of any costs or invoices raised in respect of these charges even if they might have been the responsibility of EVision if the Hirer had not dealt with them directly.

2. The Vehicle:​ ​

2.1 EVision must​ provide the vehicle and all mandatory safety equipment (‘vehicle’) in a roadworthy condition, properly taxed and licenced.

2.2 The Hirer must​ return the vehicle and optional extras in the same condition as provided, accepting fair wear and tear. The Hirer must ensure that the vehicle is checked thoroughly before driving away. The Hirer must ask EVision to rectify the vehicle condition report at the beginning of the hire if there is any unrecorded damage.

2.3 The Hirer must: (i) exercise all reasonable care and skill when using the vehicle, (ii) Use​ the vehicle according to the​ laws of the country in which it is being driven, (iii) Use​ the vehicle in a ​lawful manner​ and for l​awful purposes, (iv) Lock ​the vehicle when it is not being used and ensure that all windows, roof openings, removable roof panels or hood are ​properly closed, (v) Stop​ using the vehicle immediately, if safe to do so, and notify EVision as soon as The Hirer becomes aware of a fault with the vehicle.

2.4 The Hirer must not: (i) leave the key in the vehicle, (ii) smoke in the vehicle, (iii) use the vehicle to transport flammable, explosive, corrosive or combustive material, (iv) allow any person other than an authorised driver to use the vehicle, (v) use the vehicle for any illegal purpose, (vi) use the vehicle for racing, (vii) use the vehicle for towing.

2.5 EVision is committed to providing clean vehicles to every hirer. EVision therefore ask that The Hirer does not transport any animals in the vehicle (without express permission from EVision Electric Vehicles). EVision will make an exception for any disabled hirers who require the need for a guide / assistance dog. EVision ask that all vehicles are returned in the same condition as they were hired out. Failure to do so will result in additional charges such as but not limited to a cleaning fee or costs to cover other forms of damage.  

2.6 The Hirer may only drive in countries permitted by EVision.

2.7 Additional Drivers and Passengers: The Hirer is responsible for​ ensuring that any additional drivers are covered by insurance (whether by EVision self drive insurance or by The Hirer’s own insurance) and The Hirer has added them to the rental agreement. Any passengers that The Hirer allows in the vehicle must observe these terms and conditions. The Hirer is responsible​ for any charges or costs EVision incur because an additional driver or passenger does not comply with these terms and conditions.

2.8 EVision agrees, at its sole cost and expense, at all times to service and maintain the assets according to the manufacturer’s recommendations.

2.9 The Hirer indemnifies the Owner against any claims made as a result of incorrect use of the asset.

3. Insurance:

3.1 EVision can provide their own insurance, however please note this will not cover anyone that uses it for hire & reward or private hire.

3.2 Please note if The Hirer would like to use EVision’s insurance, EVision can provide this, however anyone in the entertainment, theatrical, racing and gambling professions will need to provide additional information first. Please get in touch if this applies.

3.3 If The Hirer want EVision to provide insurance cover for the vehicle, then EVision will do so at an additional cost and the following terms will apply:

3.3.1 The vehicle may only be driven by The Hirer’s pre-notified driver and any additional driver(s) authorised by EVision.

3.3.2 If The Hirer or anyone on their behalf deliberately causes damage to, or loss of the vehicle then The Hirer will have to pay for the cost of repair or replacement of the vehicle, even though it was insured at the time.

3.3.3 The Hirer is liable for all negligent damage, including but not limited to, damage to and part of the vehicle body, mirrors, sidewalls of tyres, charging cable, light lenses, loss and/or damage to the keys.

3.3.4 Accidental damage will be covered by EVision over the pre-agreed excess value.

3.4 If The Hirer has decided that they want to provide their own insurance for the vehicle, then the following terms will apply:

3.4.1 It is The Hirer’s responsibility to insure the vehicle from the moment they take it until the time it is returned to EVision. The vehicle will remain on hire until it is physically in EVision’s possession and re-inspected by EVision. If the return condition of the vehicle is not the same as supplied, the vehicle will remain on hire until such time as we receive a satisfactory settlement from The Hirer or their insurance company.

3.4.2 The Hirer must insure it to its full value, against loss or damage (including windscreen damage) by accident, fire or theft, under a comprehensive insurance policy with a reputable insurance company. The Hirer must supply EVision with full details of the insurance cover upon request and The Hirer must tell the insurance company to note EVision’s interest on the policy. If The Hirer does not insure the vehicle comprehensively, and EVision suffer loss as a result, The Hirer must compensate EVision for that loss. If for any reason the amount EVision receive from the insurance company is less than the loss EVision suffer The Hirer must pay the difference.

4.Delivery Collection Service:​

4.1 If The Hirer uses the ‘Delivery and/or Collection’ service, ​The Hirer is responsible​ for the vehicle once EVision have left it at the delivery address for The Hirer until EVision pick-up the vehicle.

5. Rental Period:​

5.1 ​The Hirer is responsible​ for the vehicle and any optional extras for the duration of the rental period.

5.2 The Hirer’s rental period starts at the agreed time on The Hirer’s rental confirmation/rental agreement and ends when EVision acknowledge that they have the vehicle and keys back (‘check-in’) and the vehicle is in satisfactory condition.

5.3 The Hirer must​ return the vehicle (unless EVision is providing a collection service) during office opening hours to EVision at the agreed rental location. If The Hirer chooses to drop off the vehicle ‘out-of-hours’ or leave before EVision check-in the vehicle, The Hirer does so ​at their own risk and will remain responsible until check-in.

5.4 Early Returns:​ If The Hirer returns the vehicle and any optional extras early, The Hirer will lose the benefit of any special offers if they do not meet their requirements. This may result in the rental costing more.​ EVision will not refund any unused prepaid daily rental or optional extra charges to The Hirer.

5.5 Late Returns:​ Unless agreed differently, ​The Hirer must return​ (or make available for collection) the vehicle and any optional extras at the time/date and location stated on their rental agreement. EVision Electric Vehicles will allow a grace period of 29 minutes from the agreed return time as shown on the rental agreement. If The Hirer has not extended their hire and EVision has not heard from The Hirer within the grace period of the agreed return time, The Hirer will be charged an additional day’s hire for every 24 hours the vehicle isn’t returned. EVision Electric Vehicles may also regard the vehicle as having been stolen and will report this to the police. EVision will take all lawful means to recover the vehicle, including but not limited to repossession of the vehicle or obtaining a Court Order requiring The Hirer to return the vehicle and/or pay EVision an amount equal to the car’s market value.

5.6 If EVision have to take steps to recover the vehicle, ​The Hirer hereby give permission (which cannot be withdrawn)​ to access their premises for the purposes of recovering the vehicle so long as EVision do not use unreasonable force or cause damage; and The Hirer must pay all reasonable costs (including legal or professional costs), charges and fees (including where applicable, any administration fee or damage administration fee or unauthorised extension fee).

6. Costs:​ ​

6.1 The Hirer must pay​ the amounts on the rental agreement for the vehicle and for any optional extras for the rental period, including the agreed deposit, in advance, unless The Hirer has an approved credit account. The Hirer must pay for any extensions to the rental period, including for optional extras that have been agreed to. The Hirer must pay costs for theft and damage repairs, specialist cleaning services, towing fees, toll charges, recovery fees (impountation by police, customs officers or any other personal working in an official capacity), parking (including any Tesla supercharger idle fees, these are at a charge of £0.70 + VAT per minute), traffic or other fines and charges and an administration and processing fee, of £20 + VAT per occasion.

6.2 Any deposit paid by the Hirer to EVision will be held until a minimum period of 7 days after the hire has terminated. During this period all outstanding hire charges and other charges will be calculated and invoiced to the customer. Once the account has been invoiced then any appropriate return of deposit will be made approximately 7 days after the hire terminates, although this may be up to 14 days in certain circumstances and times of the year. 

7. Fines and Charges:​ ​

7.1 The Hirer must pay​ for any​ parking charges or traffic fines incurred during the rental period related to their use of the vehicle. These include any fixed penalty offences under part III or section 66 of The Road Traffic Act 1988; in pursuit of an order under section 45 and/or 46 of The Road Regulation Traffic Act 1984; incurred under The Road Traffic Act 1991 or parking charges issued on private land in accordance with Schedule 4 of the Protection of Freedom Act 2012.

7.2. Penalty Charge Notice

In the event that The Hirer does not pay any fines, charges or any other fees that relate to their use of the vehicle, for any reason, EVision will probably receive an invoice / Penalty Charge Notice or a request for the details of the driver from the appropriate competent authority. In this case, EVision will supply the required information in a timely and swift manner. The process of identifying the vehicle and hirer and supplying the appropriate information, usually by post and with copy documentation is lengthy and time consuming. In this case, EVision will charge The Hirer an admin fee of £20+VAT to cover the time and costs of processing this mandatory documentation.

8. Vehicle Recovery:​ ​

8.1 The Hirer must pay​ for any recovery costs and administration costs if the vehicle is impounded by the police, customs officers or any other person or body working in an official capacity.

9. Accidents, Theft and Damage:​

9.1 The Hirer must notify​ (i) the police immediately (if necessary) and (ii) EVision Electric Vehicles, if the vehicle has been involved in an accident or damage event, even if no third party was involved.

9.2 If the vehicle is lost, stolen or damaged and The Hirer is using EVision’s self drive insurance, The Hirer must ​pay the excess stated in the rental agreement, as well as on-going rental charges until the vehicle is repaired or replaced. ​If The Hirer is not using EVision’s self drive insurance and therefore providing their own insurance cover then The Hirer/ insurers are responsible for damage repair costs/replacement costs and on-going rental charges until repaired/replaced.

9.3 The Hirer is not liable​ for any loss or damage to the extent attributable to EVision’s failure to maintain the vehicle.

9.4 Alloy damage repair is not included as fair wear and tear. The insurance or tyre waiver does not cover alloy damage and The Hirer will be responsible to pay the repair fees if they return the car with alloy damage.

10. Excess & Waiver: ​

10.1 If the loss or damage is attributable to (i) The Hirer’s deliberate or fraudulent act, omission or gross negligence (to the extent that such terms are used under applicable law) or (ii) a deliberate breach of section 2 (The Vehicle) and 9 (Accidents, Theft and Damage), any self drive insurance provided by EVision will not cover The Hirer and EVision will be entitled to claim losses or damages against The Hirer in an amount equal to the severity of the negligence up to the full amount of the damage or loss EVision have incurred or will incur (whichever is greater), to the extent allowed under applicable law. EVision Self Drive Insurance doesn’t cover any tyre damage or screen damage.

10.2 If The Hirer is using their own insurance and the car is damaged,​ The Hirer is liable​ for any additional rental costs while the vehicle is being repaired. EVision Electric Vehicles will only accept return of the vehicle once necessary repairs have been carried out on the vehicle by a repairer who has been approved by EVision Electric Vehicles.

11. Legal Rights over the Vehicle: ​

11.1 The rental agreement ​does not confer any legal ownership rights​ of the vehicle to The Hirer.

11.2 The Hirer must not:

  • Sell, rent or dispose of the vehicle.
  • Give anyone any legal rights over the vehicle.
  • Let anyone carry out work on the vehicle without the express permission of EVision Electric Vehicles.

11.3 If the loss or damage is because of the additional driver’s or passenger’s deliberate or fraudulent act, omission or gross negligence (to the extent that such terms are used under the applicable law) then section 7 equally applies in those circumstances. 

12. Changes to your Rental:​ ​

12.1 The Hirer must pay​ for any increase in hire prices if The Hirer changes the rental period or if they exceed the agreed mileage (where applicable). All vehicles are subject to availability. ​The Hirer must pay​ a collection fee if being collected at the end of the hire unless pre-agreed to the contrary, and also if The Hirer returns the car to a different location other than the approved collection and return locations as specified by EVision Electric Vehicles.

12.2 If the hire rate quoted and agreed is based on a particular hire length, then that hire rate will only apply provided that minimum hire length occurs. If the hire should terminate early for any reason (including if EVISION ELECTRIC VEHICLES are forced to terminate the hire for any reason), then the appropriate increased hire rate will apply from the outset of the hire, because the hire duration did not reach the agreed minimum period.

13. Mileage and Fair Usage Policy:

13.1 ​All cars are subject to our ​Fair Usage Mileage Policy​ which allows 20,000 miles for 3 months + hires. For hires under 3 months, this is 150 miles per day. Miles over this limit will be charged at £0.15 per mile + VAT.

13.2 All Tesla Model S, Model X & Model 3s benefit from free and ​unlimited supercharging​ at all Tesla Supercharging Points. This is in conjunction with EVision’s Fair Usage Policy (up to 20,000 miles charged at Tesla Superchargers per 12 month hire).

14. Replacement Tyres:

14.1 EVision will replace one set of four tyres per annum during any rental period if the tyres on an EVision vehicle reach a depth of 2mm or below. If more than one set of four tyres is needed throughout a 12 month period of hire then The Hirer will have to replace additional tyres at their own cost. Tyre damage (punctures, cuts, impacts, cracks & bulges) costs are not covered by EVision, The Hirer will need to cover the costs of any tyre damage.

15. Free Wallbox Home / Work Charger:​

15.1 For all hires 12 months and greater, EVision will provide a free vehicle charging point (installation not included).

16. Payments:​

16.1 EVision’s payment terms for all bookings (except for credit account bookings) are: full deposit + rental amount or 1 month’s hire (whichever is the lesser) to confirm any booking. Wedding car balances will be taken 30 days prior to the event. Any charges on your credit card statement may be shown as “H.E. Services (Plant Hire) Ltd”.

17. Payment Terms:

17.1 All credit accounts shall be paid within 30 days of the invoice date.

17.2 Punctual payment of hire charges shall be the essence of this Hire Agreement and The Hirer shall be in breach of this Agreement if any part thereof shall remain unpaid for more than seven days after becoming due.

17.3 Where a Direct Debit mandate payment is cancelled, rejected or is unpaid by The Hirer’s bank, or where a Debit / Credit Card payment has been rescinded, interest shall be charged and be payable upon the unpaid amount(s) of any accounts or invoices immediately. Also, interest shall be charged and be payable upon the amount(s) of any accounts or invoices remaining unpaid beyond 30 days, such interest to be calculated at the rate of 2.5% per month to be calculated on a daily basis on the balance outstanding and compounded monthly.

17.4 If any account remains outstanding after a period of 60 days from invoice date, is over its credit limit or if credit facilities have been withdrawn, the matter may be referred for debt collection action and EVISION ELECTRIC VEHICLES reserve the right to pass the cost (both internal and external) of any such service, including that of Solicitors (both before and after the issue of court proceedings) or other action under The Insolvency Act 1986 (if any), on to the Hirer’s account which amount will be due and payable within 14 days. Internal costs include, but are not limited to, i) £15 for each telephone call made to request payment of an outstanding account as described above, ii) £25 per calendar month Arrears Management Fee, iii) £100 for each visit by EVISION ELECTRIC VEHICLES manager or external field agent. The internal costs that are added to the account reflect the cost of the additional administrational work carried out whilst managing the outstanding account as described above. 

17.5 Where The Hirer has a grievance for which they believe they are due a credit, the undisputed sum whether part of an invoice or a number of invoices must be paid within EVISION ELECTRIC VEHICLES ’ standard credit terms. EVISION ELECTRIC VEHICLES accept that part payment of an invoice in these circumstances shall not be considered proof that the entire invoice is accepted as payable by the Hirer. Interest will accrue on the undisputed sum if payment is not received to terms in accordance with Clause 17.3. If the disputed sum is proved to be owing to EVISION ELECTRIC VEHICLES or is paid by the Hirer to EVISION ELECTRIC VEHICLES then EVISION ELECTRIC VEHICLES reserve the right to charge interest on this originally disputed sum as well. Interest will be charged at the rate shown in clause 17.3.

17.6 If discount is negotiated from EVision Electric Vehicles’ list prices these discounts are conditional upon payment being made to EVISION ELECTRIC VEHICLES’s terms. EVISION ELECTRIC VEHICLES reserve the right to disallow such discounts where payment is overdue and therefore invoice the discount amount, which will be immediately payable.

17.7 Where The Hirer is also a supplier to EVISION ELECTRIC VEHICLES, EVISION ELECTRIC VEHICLES reserves the right to deduct any monies outstanding by the Hirer to EVISION ELECTRIC VEHICLES from purchase ledger payments to the Hirer from any H.E. Group / Associated Company.

17.8 Payment for short-term rental will need to be made in full at the start of the hire period, unless the Hirer holds an approved credit account.

17.9 Payment for all long-term rental will need to be made monthly, in advance unless The Hirer holds an approved credit account. This amount will be invoiced on the 1st of every month. If the hire is to start mid-way through the month, you will be charged the remaining days of the month at a daily pro rata rate and then from the 1st you will be invoiced for the monthly rental, in advance.

17.10 The Hirer must make all payments due under this agreement without set-off counterclaim, deduction or withholding. If a law requires deduction or withholding from any payments, The Hirer must increase their payment by the amount of that deduction or withholding.

17.11 The following events are events of default and repudiations by you of all leases:

a) We do not receive any rental within 5 days of its due date

b) You commit a breach of any term of this agreement, or of a term of any security held by us from time to time from you, and, if it is capable of remedy, that breach is not remedied within 10 days of its occurrence

c) For companies, trusts or limited liability partnerships:

i) You pass or call a meeting to pass a resolution for  your winding up or a winding up petition is presented against you

ii) Any step is taken with a view to the appointment of a liquidator, receiver or administrator in relation to you or any assets, or for a moratorium under Insolvency Act 2000

iii) Your centre of main interests under Council Regulation (EC) No. 1346/2000 of 29th May 2000 is no longer located in the United Kingdom 

d) Distress (in Scotland diligence) or execution or enforcement is threatened or made against you

e) A meeting of your creditors is called or you propose a voluntary agreement or you cease to trade a petition for the appointment to you of an administrator is presented

f) You have become insolvent or (in Scotland) you are apparently insolvent

18. Direct Debit Mandates:

18.1 As part of EVISION ELECTRIC VEHICLES Direct Debit Guarantee if an error is made by EVISION ELECTRIC VEHICLES or the Bank/Building Society, The Hirer is guaranteed a full and immediate refund from the branch of the amount debited.

18.2 Where EVISION ELECTRIC VEHICLES hold mandates, payments will be taken on the last working day of each month for the preceding month’s invoices for approved credit accounts unless otherwise agreed. In cases where the credit limit is exceeded, payments on account may, at EVISION ELECTRIC VEHICLES ’ discretion, be taken weekly but The Hirer will be advised in advance of the amounts and dates. If no credit account is held then payments (including deposit payments) will be taken in advance of the hire.

18.3 Some accounts are offered by EVISION ELECTRIC VEHICLES only provided a Direct Debit Mandate is completed. Additional credit is also occasionally offered to some account holders because EVISION ELECTRIC VEHICLES hold a signed mandate.

18.4 EVISION ELECTRIC VEHICLES reserve the right to close an account or reduce a credit limit as it deems fit if a Direct Debit Mandate is cancelled rejected or unpaid. Should an account be closed for this reason all outstanding monies become due for immediate payment.

19. Internet, Email Communications and E-Commerce Transactions:

19.1 Where available, hirers may place orders direct on the EVision Electric Vehicles website at www..evisionevs.co.uk using an electronic order form/system and/or e-commerce solutions. Hirers that hold a credit account may use an “account order” form. Hirers paying by credit card must use a “credit card order” form. The provision of details by The Hirer using either of these methods shall not be considered an order until confirmed to The Hirer by EVision Electric Vehicles.

19.2 Where correspondence/transactions are carried out by e-mail or e-commerce, the electronic “signature” or e-mail “signature” shall constitute an authorised signature on behalf of either party and shall bind both parties to the hire contract.

19.3 Although EVISION ELECTRIC VEHICLES and its e-commerce provider will take all reasonable steps to ensure security is of the highest order, no warranty is given that e-commerce solutions provided by EVISION ELECTRIC VEHICLES are secure.

20. Data Protection Act and Consumer Credit Licence:

20.1 EVision Electric Vehicles use a number of credit reference agencies and other organizations to protect itself from fraud and bad credit risk as well as taking references from Trade Suppliers and Bankers where appropriate. By applying for an account with EVision Electric Vehicles, The Hirer hereby agrees that EVision Electric Vehicles may access, store and use such information about their Company and/or Directors and/or Shareholders and/or Partners to allow EVision Electric Vehicles to decide whether to offer or continue to offer credit.

20.2 Searches of information held by credit reference agencies, including the Electoral Register, may be carried out. This is done in order to assess the application (even if it does not proceed fully), prevent fraud and confirm identity. Searches are logged by the credit reference agencies and other parties who make searches in the future will be able to see this information. By placing an order with EVision Electric Vehicles, The Hirer hereby grants permission for such searches to be carried out.

20.3 For its part EVision Electric Vehicles agrees that any information accessed as detailed above will be held solely for the intended purposes of EVision Electric Vehicles and that at no time shall this information be imparted to a third party except to EVision Electric Vehicles’s legal representatives or where EVision Electric Vehicles is required to by law.

20.4 EVision Electric Vehicles’s parent company, H.E. GROUP Ltd are registered under the Data Protection Act. Details are available upon written request to the Financial Director at H.E. GROUP’S Head Office.

21. Right to Communicate:

21.1 By applying to open an account with, or hiring from, or requesting a quotation from EVision Electric Vehicles, The Hirer hereby confers upon EVision Electric Vehicles the right to contact The Hirer by telephone, e-mail or facsimile to offer advice, supply invoices / statements and the like, marketing and promotion or additional services that EVision Electric Vehicles believe will be of interest to The Hirer.

21.2 EVision Electric Vehicles reserves the right to record any incoming or outgoing telephone conversation, for training, monitoring or other purposes.

22. The Contracts (Rights of Third Parties) Act 1999:

22.1 The Contracts (Rights of Third Parties) Act 1999 shall not apply to any contracts or agreements entered into between EVision Electric Vehicles or its parent company, H.E. GROUP & The Hirer.

23. General:

23.1 If any provision in these conditions is held by any competent court of law to be invalid or unenforceable in whole or in part, the validity of the other provisions of these conditions and the remainder of the provisions in question shall not be adversely affected thereby.

23.2 EVision Electric Vehicles and its parent company, H.E. GROUP Ltd shall not be liable to The Hirer nor be deemed to be in breach of any of these conditions by reason of any delay in performing or failure to perform any obligation of these conditions due to any of the following causes, which are beyond its control:

(a) Act of God, explosion, flood, tempest, fire, or accident.

(b) War or threat of war, sabotage, insurrection, civil disturbance, or requisition or act of terrorism.

(c) Acts, restrictions, bye-laws, regulations, prohibitions, or measures of any kind on the part of any governmental parliamentary or local authority.

(d) Strikes, lock-outs or other trade disputes

(e) Difficulties in obtaining new vehicles, labour, fuel, spare parts or machinery.

(f) Power failure or breakdown in cars or machinery.

23.3 This contract shall be governed by the laws of England and is subject to the exclusive jurisdiction of the English Courts.

23.4 Notwithstanding anything to the contrary in the absence of any specific condition English common law applies.

23.5 EVision Electric Vehicles shall be entitled at any time and from time to time to vary or replace the terms and conditions and exceptions herein contained without advance notice.

23.6 No variation to these terms and conditions shall take effect or have any affect in law unless the variation has been agreed and confirmed in writing to The Hirer by a Director of EVision Electric Vehicles’s parent company, H. E. Group Ltd.

23.7 Sanctioned Countries: EVision Electric Vehicles is unable to accept payment from debit/credit cards from any country sanctioned by the Treasury Department’s Office of Foreign Asset Control (OFAC). The list of sanctioned countries is updated periodically.

24. Cancellation Policy:

24.1 All cancellations will need to be provided in writing to EVision Electric Vehicles, this documentation will need to include: name of The Hirer, start and end date of hire and the model of the vehicle being hired.

24.2 If a booking is cancelled within 48 hours from the starting period of the hire, 50% of all rental monies up to a maximum of £500 will be non-refundable.

24.3 If a booking is cancelled within 24 hours from the starting period of the hire, 100% of all rental monies up to a maximum of £500 will be non-refundable.

24.4 If a booking is cancelled within 7 days from the starting period of the hire, 25% of all rental monies up to a maximum of £500 will be non-refundable.

24.5 If a booking is cancelled prior to 7 days from the starting period of the hire, a full refund will be issued. However, a £40 handling fee will be deducted.

24.6 If a wedding booking is cancelled within 3 months from the start of the hire period, the deposit will be non-refundable.

24.7 If a wedding booking is cancelled within 30 days from the start of the hire period, the full hire amount will still be charged to the customer.

24.8 If a customer does not appear within 15 minutes at the time and place designated as a pickup point, all monies will be non-refundable.

25. Tracking:​

25.1 ​Vehicles may be fitted with geo-location systems and tracking devices to locate the vehicles in case a vehicle is stolen or not returned to the rental location, or to locate a vehicle in the case of an accident or breakdown. All hirer’s agree to accept the use of such systems.

26. Use of Personal Information:

26.1 ​EVision Electric Vehicles use The Hirer’s personal information​ to (1) provide the rental services to The Hirer and (2) decide whether to provide future rental services to them. ​We will provide The Hirer’s personal information, to the extent the law allows and, if necessary, with your express consent, to:

26.2 Law enforcement, local authorities and parking companies​ if they have the right to your information and it is required by law, including to make any necessary checks to verify the validity of The Hirer’s driving licence.

26.3 To third parties​ who act on our behalf in​ claims administration​, in ​collecting monies ​that The Hirer owes EVision.

26.4 Any party that EVision is required to provide The Hirer’s information to by law.

26.5 The Hirer have a legal right to access the information we hold about them, and, if justified, they may ask for this information to be corrected, modified, blocked or removed. The data controller is H.E. GROUP Ltd.

27. Personal Property: ​

27.1 EVision Electric Vehicles is not responsible for any loss or damage to any personal belongings placed in or on the vehicle which will at all times be your responsibility. The Hirer must not leave any personal belongings in or on the vehicle when you return it to EVision. The Hirer is responsible for checking and removing their personal belongings from the vehicle. Any personal belongings left in or on the vehicle which remain unclaimed for 2 months after the end of the hire period will be disposed of.

28. Connected Cars and Your Privacy:​

28.1 A range of cars on the EVision fleet have been manufactured so as to be connected to the internet and to collect and provide certain categories of information (including The Hirer’s personal information) to EVision and to the manufacturer of the vehicle (‘​connected car​’). The use of the connected car data collected is primarily to ensure the vehicle is in safe working order. These devices are turned on all of the time, even when other media in the vehicle is switched off. The data a connected car can provide includes battery charging information, diagnostics information, mileage readings, vehicle commands, GPS data, information collected by the infotainment system and emergency calling (eCall). EVision will not store any data unless they have The Hirer’s express permission or where EVision are required to do so by law.

28.2 The Hirer hereby agrees not to switch off or disable in any way the connected functions of the car. The Hirer also hereby agrees not to amend any of the connected settings including the car’s ‘name’, PIN to drive settings and the like. In the event that The Hirer does change any of the car’s connected settings then a charge will be raised to the hirer of a minimum of £50 + VAT for reinstating the settings.

28.3 Car manufacturers who have access to this data will also be a data controller and are subject to any relevant data protection laws.

28.4 EVision Electric Vehicles will only access and retain information where it is necessary and there is a legitimate reason for doing so.

28.5 Any information obtained by EVision Electric Vehicles will only be retained for as long as their legitimate needs require and will be securely destroyed upon completion of these legitimate aims.

28.6 EVision Electric Vehicles ​will not use location data to generally track or monitor The Hirer’s movements.

28.7 EVision Electric Vehicles ​will not track The Hirer’s car usage unless there is a legitimate reason for doing so.

28.8 The Hirer must not turn off any connected capabilities which are turned on in case EVision needs to track the vehicle for a legitimate reason, such as theft of the vehicle or where the vehicle is involved in an accident. If The Hirer does not wish to hire a connected car, speak to one of EVision’s advisors who will recommend an alternative vehicle to them.

29. Applicable Law:​

9.1 This rental agreement operates exclusively under English Law and under the jurisdiction of the English Courts. Any disputes must be settled in the Courts of England.

30. Date in Force:​

30.1 These terms and conditions are in force from the 1st of May 2021 and overrule any previous terms and conditions.